www.neat.hk is now www.neatcommerce.com! See our blog post here.


Neat Business Pricing

We keep our pricing simple and straightforward. And we won't surprise you with any hidden fees.


Neat Business Features

Dedicated payment instructionsFree
Account opening and maintenanceFree
Neat iOS and Android App for Neat MastercardsFree
Expense management and real-time notificationsFree
Multilingual customer supportFree


Neat Prepaid MasterCardHK$60
Per Card/Month
Transaction RefundUS$0.5 / HK$4
Card ReplacementUS$6 / HK$50
ATM Withdrawal2%
US$3 / HK$25 Minimum Fee
Foreign Merchant Fee*1.5%
Inactivity Fee**US$2 / HK$12.5

* Most merchants in Hong Kong use local payment processors, even if they are an international brand. Some merchants (e.g. Uber) use payment processors outside of Hong Kong and a 1.5% fee applies. To check the merchant country, press the transaction in the Neat App and you will be able to view all details.

** Inactivity fee will be charged after six months of consecutive inactivity. No inactivity fee will be charged if the balance is ZERO.

View our full card pricing Here.


Outgoing Payments

To Neat Personal CardFree
From HKD account to Hong Kong bank account*HK$30
From USD account to Hong Kong bank accountUS$8
From GBP account to account within SEPAFree
From EUR account to account within SEPAFree
International PaymentHK$90 / US$12

* If the receiving bank does not support FPS, a HK$60 fee will be applied.


Incoming Payments

FPS Payment from Hong Kong bank account to HKD accountHK$2
Express Payment from Hong Kong bank account (CHATS) to HKD / USD accountHK$15 / US$2
SEPA Payment to EUR / GBP accountFree
International Payment to HKD / USD account*HK$65 / US$13.5

*International payments processed over the SWIFT network to Neat or any bank may incur a variety of fees, outside of our control. Usually, payments are processed by a network of banks (intermediary / correspondent banks), which charge a handling fee.

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