www.neat.hk is now www.neatcommerce.com! See our blog post here.

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Neat Business Pricing

We keep our pricing simple and straightforward. And we won't surprise you with any hidden fees.

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Neat Business Features

Dedicated payment instructionsFree
Account opening and maintenanceFree
Neat iOS and Android App for Neat MastercardsFree
Expense management and real-time notificationsFree
Multilingual customer supportFree
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Cards

Neat Prepaid MasterCardHK$60
Per Card/Month
Transaction RefundHK$4
Card ReplacementHK$50
ATM Withdrawal2%
HK$25 Minimum Fee
Foreign Merchant Fee*1.5%
Inactivity Fee**HK$12.5
Month

* Most merchants in Hong Kong use local payment processors, even if they are an international brand. Some merchants (e.g. Uber) use payment processors outside of Hong Kong and a 1.5% fee applies. To check the merchant country, press the transaction in the Neat App and you will be able to view all details.

** Inactivity fee will be charged after six months of consecutive inactivity. No inactivity fee will be charged if the balance is ZERO.

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Outgoing Payments

To Neat Personal CardFree
From HKD account to Hong Kong bank account*HK$30
From USD account to Hong Kong bank accountUS$8
From GBP account to account within SEPAFree
From EUR account to account within SEPAFree
International PaymentHK$90 / US$12

* If the receiving bank does not support [FPS](https://www.fpsconsole.hkicl.com.hk/pub/p1/FPSD2005.pdf), a HK$60 fee will be applied.

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Incoming Payments

FPS Payment from Hong Kong bank account to HKD accountHK$2
Express Payment from Hong Kong bank account (CHATS) to HKD / USD accountHK$15 / US$2
SEPA Payment to EUR / GBP accountFree
International Payment to HKD / USD account*HK$65 / US$13.5

*International payments processed over the SWIFT network to Neat or any bank may incur a variety of fees, outside of our control. Usually, payments are processed by a network of banks (intermediary / correspondent banks), which charge a handling fee.

New pricing will apply from Sep 1, 2020. You can find the details here.

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