We keep our pricing simple and straightforward. And we won't surprise you with any hidden fees.
COVID-19 UPDATE: to support our new and existing customers during these turbulent times, we are temporarily waiving card subscription fees and transaction fees for all bank transfers. Read More.
|Dedicated payment instructions||Free|
|Account opening and maintenance||Free|
|Neat iOS and Android App for Neat Mastercards||Free|
|Expense management and real-time notifications||Free|
|Multilingual customer support||Free|
|Neat Prepaid MasterCard||HK$60|
HK$25 Minimum Fee
|Foreign Merchant Fee*||1.5%|
* Most merchants in Hong Kong use local payment processors, even if they are an international brand. Some merchants (e.g. Uber) use payment processors outside of Hong Kong and a 1.5% fee applies. To check the merchant country, press the transaction in the Neat App and you will be able to view all details.
** Inactivity fee will be charged after six months of consecutive inactivity. No inactivity fee will be charged if the balance is ZERO.
|To Neat Personal Card||Free|
|From HKD account to Hong Kong bank account*||HK$30|
|From USD account to Hong Kong bank account||US$8|
|From GBP account to account within SEPA||Free|
|From EUR account to account within SEPA||Free|
|International Payment||HK$90 / US$12|
* If the receiving bank does not support [FPS](https://www.fpsconsole.hkicl.com.hk/pub/p1/FPSD2005.pdf), a HK$60 fee will be applied.
|FPS Payment from Hong Kong bank account to HKD account||HK$2|
|Express Payment from Hong Kong bank account (CHATS) to HKD / USD account||HK$15 / US$2|
|SEPA Payment to EUR / GBP account||Free|
|International Payment to HKD / USD account*||HK$65 / US$13.5|
*International payments processed over the SWIFT network to Neat or any bank may incur a variety of fees, outside of our control. Usually, payments are processed by a network of banks (intermediary / correspondent banks), which charge a handling fee.
New pricing will apply from Sep 1, 2020. You can find the details here.