Kyungseo Lee November 30, 2021 7:12 am

November Product update

Our product blogs summarise the top features that we have released over the month. For the month of November, we continue to bring more notifications for your Visa card to make your transactions more seamless, improvement to our Xero integration for better tracking of your business expenses, and our big announcement for the month…your Neat dashboard is now available in two languages – English and Traditional Chinese!

💳 New low balance notifications

We’ve improved our Neat Visa card notifications so you can better manage your account and business transactions.
You and your cardholder will now be notified when your monthly card spend reaches 80% of the Monthly Card Limit. Now you’ll know before your card actually hits the monthly limit, so you can increase the limit or take this into consideration for your next expense to avoid failed transactions.

How does it work?
You and your Business Admins will be notified on the Dashboard and cardholders will receive notifications via the mobile app.

🧾 Xero integration update

Earlier this year, we made fundamental enhancements to the Neat Visa card to bring the best product experience for you. Due to these changes, Xero may now be syncing both balance and card transactions, resulting in a duplication of card transactions in USD and/or HKD balances.

What should I do to fix this?

In order to accurately sync card transactions in Xero again, we recommend you do one of the following:

  1. Create a new Xero feed for Cards and re-sync; or
  2. manually remove the duplicated card transactions in Xero

If you have any issues please contact [email protected]

🌎 Select your preferred language

We’re excited to announce your Neat dashboard can now be viewed in both English and Traditional Chinese.  You can choose between English or Traditional Chinese as your preferred language in the drop-down menu.

For new users, our system will pre-select the default language based on your browser preferences – users with Traditional Chinese as the browser language will see the dashboard in Traditional Chinese automatically and for everyone else, the dashboard will remain in English. 

Watch this space for the language update to our Neat app too!


What’s next?

Our USD Physical cards are coming very soon!.  If you’re interested in joining our beta program sign up here.

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