www.neat.hk is now www.neatcommerce.com! See our blog post here.


Neat Personal Pricing

We keep our pricing simple and straightforward. And we won't surprise you with any hidden fees.


Neat Personal Features

Account opening and maintenanceFree
Neat iOS and Android AppFree
Expense management with real-time notificationsFree
Multilingual customer support Free


Neat Prepaid MasterCardFree
Transaction RefundHK$4
Card ReplacementHK$50
ATM Withdrawal2%
HK$25 Minimum Fee
Foreign Merchant Fee*1.5%
Inactivity Fee**HK$12.5
Per Month

* Most merchants in Hong Kong use local payment processors, even if they are an international brand. Some merchants (e.g. Uber) use payment processors outside of Hong Kong and a 1.5% fee applies. To check the merchant country, press the transaction in the Neat App and you will be able to view all details.

** Inactivity fee will be charged after six months of consecutive inactivity. No inactivity fee will be charged if the balance is ZERO.


Outgoing Payments

Neat CardFree
Local Bank Transfercoming soon
International Bank Transfercoming soon

Incoming Payments

FPS & Standard Local Bank PaymentFree
Express Local Bank Payment (CHATS)HK$15
International PaymentHK$60
ATM Cash Top-UpFree

View our full pricing here.

Ready to get started?