Neat Business Features
|Dedicated payment instructions||FREE|
|Account opening and maintenance||FREE|
|Neat iOS and Android App for Neat Cards||FREE|
|Expense management and real-time notifications||FREE|
|Multilingual customer support||FREE|
|Transaction Refund||US$0.5 / HK$4|
|Card Replacement||US$6 / HK$50|
|ATM Withdrawal||2% (US$3 / HK$25 Minimum Fee)|
|Foreign Merchant Fee*||1.5%|
|Inactivity Fee**||US$2 / HK$12.5 per Month|
* Most merchants in Hong Kong use local payment processors, even if they are an international brand. Some merchants (e.g. Uber) use payment processors outside of Hong Kong and a 1.5% fee applies. To check the merchant country, press the transaction in the Neat App and you will be able to view all details.
**Inactivity fee will be charged after six months of consecutive inactivity. No inactivity fee will be charged if the balance is ZERO.