Pedro Pinto September 30, 2021 5:48 am

September Product update

Our product monthly blogs summarise the top features that we have released. For the month of September, we released payments to more countries, allowing users to remit in their own name and updates to card and spending controls.

Payments to more countries

We’re excited to announce 53 more countries you can send money to:
Argentina, Armenia, Azerbaijan, Bahrain, Bermuda, Bhutan, Bolivia, Brazil, Brunei Darussalam, Cambodia, Chile, Colombia, Ecuador, French Guiana, Georgia, Guadeloupe, Israel, Jordan, Kazakhstan, Kuwait, Kyrgyzstan, Macau, Mongolia, Nepal, Oman, Palestine, Paraguay, Peru, Qatar, Saudi Arabia, Sri Lanka, Suriname, Tajikistan, Timor-Leste, Turkey, Turkmenistan, United Arab Emirates, Uruguay, Uzbekistan, American Samoa, Fiji, French Polynesia, Guam, Kiribati, Marshall Islands, Micronesia, Nauru, Palau, Papua New Guinea, Samoa, Solomon Islands, Tonga and Tuvalu.

These new payment routes are in the beta stage, so if you experience any issues please reach out to us at [email protected], we would love your feedback.

Fee options

Neat users can choose whether they will pay all the fees, or share it with the beneficiary, you will have 2 options:

  • I will pay all the fees: Your payee will receive the amount you’ve entered, but their bank may charge extra fees to process the payment. Ask your payee to check with their bank in advance.
  • I will pay the Neat sending fee only: Your payee will pay fees calculated and charged by the SWIFT network. This will be deducted directly from your payment amount. Kindly notify your payee in advance.

Optimised mobile app experience

We have made some UX improvements to our mobile app:

  • Transactions: Track real-time spending with all your card transactions in one, centralised place.
  • Notifications: We’ve moved all card notifications into one tab – no more missing important card messages!

  • Cards: We redesigned the Cards tab to optimise the mobile experience for our customers with multiple cards. Now you can manage and view all your cards at a glance
  • Card Limits & Controls: More visibility on individual card settings like limit per transaction

Card spend controls

Business admins can now set up more card controls from the business dashboard and mobile app:

  • Manage Card: Redesigned the manage card page for better card settings visibility
  • Limits: Enhanced cards settings with a new limit per transaction control. All controls are now transparent to both admins and cardholders


What’s next?

In the coming months, we will continue to add support to additional countries in Europe, North America, and Africa. We are also working on Traditional Chinese language support for our website, dashboard, and mobile app. On the card front, we will soon have Physical USD cards available and even more expense management features.

Related Content